Frequently asked questions
1. What is LuxeParadise Prints? LuxeParadise Prints is a print-on-demand store that offers a curated collection of tropical-inspired home decor, fashion designs, and lifestyle essentials. Our products are designed to bring the vibrant colours and serene beauty of tropical paradises into your life.
2. How does Print-on-Demand work? Print-on-Demand (POD) allows us to create and customise products based on your orders. When you place an order, we produce the item specifically for you, ensuring each piece is unique and tailored to your preferences.
3. What products do you offer? We offer diverse products, including cushion covers, wall art prints, tote bags, apparel, phone cases, and more. Each product is thoughtfully designed to infuse your spaces and wardrobe with the allure of tropical bliss.
4. Can I customise my order? Yes! We will be offering customisation options on select products. Please get in touch if you have specific requirements.
5. What materials are used for your products? At LuxeParadise Prints, we prioritise quality. Our products use premium materials, ensuring durability and a beautiful finish.
6. How long does it take to receive my order? The production and shipping times vary depending on the product and your location. Generally, please allow 2-7 business days for production and shipping, depending on your location. Please see our Shipping and Handling page for more information.
7. What are your shipping costs? Shipping costs are calculated based on the weight and destination of your order. You can view the shipping costs during the checkout process before completing your purchase.
8. Do you ship internationally? Yes, we ship our products to many countries worldwide. Please check our shipping page for the list of countries we deliver to.
9. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal and other secure payment gateways.
10. What is your return policy? We want you to be delighted with your purchase. If there is an issue with your order, don't hesitate to contact our customer support within 14 days of receiving the item. Please review our complete return policy for more details.
11. How can I contact your customer support? You can reach our customer support team through our website's "Contact Us" page or by emailing info@luxeparadiseprints.com. We aim to respond to all inquiries within 24-48 hours.
If you have any other questions or need further assistance, please don't hesitate to contact us. We are here to ensure your shopping experience at LuxeParadise Prints is seamless and delightful!
🌴🏝️ Experience the Paradise of Customised Creations - LuxeParadise Prints is at Your Service! 🌺🎨